Locked out of original personal Facebook account

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your Facebook question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your Facebook question answered.

Get An Answer

3. Get An Answer

Connect with your Facebook Expert via online chat or telephone call.

Answer

Customer

Locked out of original personal Facebook account

Last updated
Scott Steinbrink
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Scott Steinbrink and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Scott Steinbrink
Facebook Expert

Locked out, because you forgot your password, or? 

Posted
Customer

Was hacked and now cannot access the account OR change my password.  Every time a go thru the instructions on Facebook / getting the recovery codes sent to me/ I get a response of "invalid Link"

Posted
Customer

Was hacked and now cannot access the account OR change my password.  Every time a go thru the instructions on Facebook / getting the recovery codes sent to me/ I get a response of "invalid Link"

Posted
Scott Steinbrink
Facebook Expert

Facebook really needs to fix their link.  We are powerless since we are not Facebook.  

I assume you have tried https://www.facebook.com/hacked

 

 

Posted
Customer

Hello

Posted
Customer

I'm in Tucson az mountain standard time

Posted
Scott Steinbrink
Facebook Expert

And Im in Eastern Daylight Savings Time. =) 

Did you try https://www.facebook.com/hacked ?

 

Posted
Customer

Yes.   I've tried EVERYTHING fb has asked and keep getting same response 

Posted
Customer

Not able to change password or recover the account

Posted
Customer

I'm not getting any dialogue 

r u still there ?

Posted
Customer

What's going on ????????!

Posted
Scott Steinbrink
Facebook Expert

Im still figuring out what you can do, but be forewarned, we dont have the resources to actually recover your account, but we will steer you in the right direction. 

Posted
Scott Steinbrink
Facebook Expert

Have you tried https://www.facebook.com/login/identify.   It requires you to scan your drivers license or other identification

Posted
Customer

Ok

 

Posted
Scott Steinbrink
Facebook Expert

do let us know the progress. 

Posted

quoteTestimonialsquote

We've Got Your Facebook Problem Solved!

ExpertHelp provides live Facebook help and support over the phone or via live online chat.

As a company with loads of experience assisting people with Facebook issues, we’re confident of solving any problem you might have. Thousands upon thousands of Facebook users have come to us with their questions. We work tirelessly and quickly to ensure their questions are answered to the best of our ability.

What sets us apart from other Facebook help providers is the sheer range of issues we tackle. Our team doesn’t just specify in one particular area, we can solve anything, including common problems like:

Typically, when you approach Facebook for advice, they don’t offer complete solutions. Furthermore, they refuse to help with any Facebook problems that are related to your computer or the device you’re using Facebook on. We’re not affiliated with the social network, so we’ll even help with issues caused by your devices.

All of these problems are highly common amongst Facebook users. But, our assistance doesn’t end there. Feel free to ask any questions related to Facebook support and one of our Expert advisers will talk you through the ideal solution. It’s a fast and effective service that requires very little effort on your behalf. Just ask your question, indicate how urgent it is, and choose the method of contact from us. We’ll call, email, or live chat with you - depending on your preference.

There’s no problem too big or small for us to solve. If you’re a Facebook user that’s struggling in some regard, get in touch with us today. We’ll help make things easier for you, and ensure you get the most out of Facebook. ExpertHelp offers a cost-effective service that’s so simple to use. Don’t get left in the dark waiting for answers to your questions. In most cases, we can answer your query within 15 minutes. This gives you more time to connect with people on Facebook and ensures you spend less time waiting around for support.

Don't waste your time scouring the Internet looking for the Facebook phone number, when chances are we can solve your Facebook problem right here, right now. Make the smart choice, get live help for Facebook now, and enjoy unlimited free follow-up questions once your issue is solved.

More Facebook Questions...

Ask Your Facebook Question & Get An Answer Now!