I cannot seem to get the banner/logo looking in similar placement to most Facebook businesses pages (eg. like the logo/banner at...

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Customer

I cannot seem to get the banner/logo looking in similar placement to most Facebook businesses pages (eg. like the logo/banner at https://www.facebook.com/melscience). Similarly, I cannot seem to get the "home" tab showing or change tabs at all. My Facebook page is https://www.facebook.com/fairyschoolmagic/. Any help would be appreciated.

Last updated
Charles Totherow
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Charles Totherow
Facebook Expert
Charles Totherow
Facebook Expert

Reported missing home tab from Facebook page.  Advised customer to check inbox for incoming messages from facebook may take up to 48 hours to respond.  

Posted
Customer

Hello, I see that it has been 7 days and I did not hear back from Facebook and still have the same issue. Is there anything more that can be done?

Posted
Charles Totherow
Facebook Expert

I am ver sorry as Facebook has changed their layout of the pages for new pages and I have tried to contact them about this and they have not repsonded

Posted
Customer

Ok, it's a disappointing outcome, but I appreciate you trying. All the best.

Posted

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