Our Facebook business page has been "permanently restricted" because suddenly a huge portion of our previously approved ads (most of...

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Our Facebook business page has been "permanently restricted" because suddenly a huge portion of our previously approved ads (most of which were not even active at the moment when this storm struck) have been rejected. I have already opened a support case and (presumably) there was some sort of human review of the maelstrom. At this juncture, I would like to ask the best approach to A) protect my advertising account; B) Troubleshoot any further appeals; and C) protect my linked IG account (I noticed that ads there that had previously run are also now showing up as "rejected" (even though they had already run. Rejection notices are continuing to hit my inbox and I just don't know the best next steps.

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Charles Totherow
Technician

Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Charles Totherow
Technician

https://www.facebook.com/help/contact/ ***-***-**** 29792

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Charles Totherow
Technician

https://download.teamviewer.com/download/TeamViewerQS.dmg

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Charles Totherow
Technician

Called customer/screenshare performed posted link directly to facebook to report that the business page is restricted from running ads.  Advised customer may take 48 hours for Facebook to respond.

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