need to repair sony digital video camera recorder

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Customer

need to repair sony digital video camera recorder

Last updated
Ferdinand Aquino
Sony Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Sony nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ferdinand Aquino
Sony Expert

Hi Richard,

Thank you for waiting!

Can you share wat is happening with the Sony?

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Customer

can not open to put the move tape in the camera. it seems to be stuck.

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Customer

i really think it needs to be cleaned ,but I don't know how to clean the camera

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Ferdinand Aquino
Sony Expert

Can you tell me the model then?

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Customer

It's a handycam HDR-CX130/CX160/CX180

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Ferdinand Aquino
Sony Expert

Ok let me check it out then.

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Customer

Would you have any information on how to clean the camera or if I can send it out to be repaired ?

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Ferdinand Aquino
Sony Expert

Hi Richard,

First of all

I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. Im currently checking for a possible solution or guide that can help you but about the repair, We do not offer repairs and you might need to bring it to a Sony repair center.

Curently. Im still lokking for a guiline on how to clean it.

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Customer

Thank you, I understand.

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Ferdinand Aquino
Sony Expert

Hi Richard,

This is by far the most closest that I founf on what you need. Let me know what you think of it. "Let me know if you need a bigger copy of this. Also let me know if this helps. Ill be waiting for your reponse!

thanks!

 

 

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