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If you encounter an issue or even just have a query about Facebook, you might be interested in contacting them. You would assume that they would have an option that will benefit you as a user of the service. However, many people who look to contact Facebook directly find that the service they offer is severely lacking. If you want to contact Facebook by phone, you would think it would be as easy as finding a number online. This is not possible, and there is no public phone number for Facebook.
This is sure to shock some people who have no doubt already researched the number online and found a variety of possibilities. The likelihood is that any number you find online for Facebook is actually going to be a fake or a random number. You could even discover it’s a scam and when you try to contact Facebook by phone, you could be charged a fortune staying even minutes on the phone. Most pages which claim to have the correct number for Facebook customer support make a note that customer service teams do not actually pick up the phone when called. This suggests that the number they provide is either not correct or Facebook have stopped supporting it.
This isn’t that surprising as customer support services are expensive for companies. Particularly businesses like Facebook who have one billion users online every month. If you could contact Facebook by phone, the wait times would be a nightmare. Instead, Facebook offer a help resource center that they hope will be able to answer any and all of your problems, issues or queries. Unfortunately, you might find this online center to be severely lacking due to low levels of updates or limited information related to your problem.
That’s why at ExpertHelp we offer an alternative. You can answer any question using our service, and we’ll put you in touch with one of our pros. They know everything and anything about Facebook from how to solve technical issues to trouble with recent updates and can troubleshoot all problems. Do you need help getting your account set up or perhaps you need advice on how to unlock it? They can handle all these and more. Getting Facebook help through company channels will take at least a few days. Using our service, you can request one of our experts to call you back, and you’ll get a response in minutes. We pride ourselves on delivering a service that offers expert help and support without the typical wait time and delays. We know how important Facebook is and are confident that they can solve your query quickly.
We know that no two questions are the same when it comes to Facebook. That’s why instead of providing cookie-cutter answers like the help center on the website, we provide a more personalized approach.
Some people prefer to get answers to queries and issues through email. Many people don’t like talking to customer response teams on the phone which can be both awkward and uncomfortable.
A lot of companies do now provide some form of email support to customers with questions and queries. Facebook is not an exception and use an online form that you can submit. The company then claims that you will receive a response to your query within the next few days. However, it is important to understand when you contact Facebook support that they do prioritize business customers. Facebook are aware that their network is heavily used for business promotion and are keen to keep it this way. So any queries from business owners will be answered first. When a typical users contacts Facebook, it will likely take a little longer for any type of reply.
Unfortunately, this might be good enough if the query involves trouble getting online, gaining access or using the site in a particular, crucial way. If an email response is going to take days, you’ll likely abandon the wait and instead start searching for answers online. The issue here is that the answers you find might be based on older versions of Facebook and therefore useless. Or, they may not be linked to your specific issue or concern. A lot of individual issues regarding Facebook will be linked to specific circumstances such as the tech you are using, the software you are trying to access and the connection you are on. This means that general blogs and other responses are not going to be helpful to you. Even the response you receive by email from Facebook may not provide the relevant solution if they aren’t aware of your individual situation.
With our service, this is not the case all. We can provide solutions by email but go further than other support options including email support by facebook. When you’re figuring out how to contact Facebook by email, you’ll no doubt hit a roadblock, and we can help you get around it. We’ll answer your query by email and make sure that you get the answer you need. If our first answer isn’t the right, correct response, that’s okay. We also provide immediate follow-up support and continue working until you get the right solution.
Our trained, qualified and highly knowledgeable experts will work to understand your individual situation and find the solution to match. So, you won’t need to worry about how to contact Facebook by email again. We’ll be there to handle any Facebook question you might have with complete ease and efficiency. You won’t have to wait for a slow email response or complete your own long search online.
You can encounter a variety of issues when you’re trying to use Facebook from problems with pages loading to technical issues accessing the network and much more. Perhaps you have forgotten your password, or maybe you are just looking for the answer to that age-old question: is Facebook down? If you have a problem with the service, you might be eager to learn how to contact Facebook about a problem.
It is true that Facebook does have a system in place to answer queries from customers about issues and problems with everything from access to unique parts of their service like the Facebook messenger. Obviously, they rely on you as a user and want to make sure that you get the best possible experience from their service. The only problem is that getting a response once you find out how to contact Facebook about a problem does take time. If you don’t want to be waiting for hours or stuck with more questions than answers, you could be out of luck.
When you’re looking at how to contact Facebook about a problem, you will find the same online system that they use for all questions and queries. The problem is that Facebook doesn't focus on this system. If there is an issue that is causing problems for you on Facebook, it could be an error on the main system. If that’s the case and Facebook is down, the team is going to be focused on getting it back up and running for everyone. This means that by the time you get an answer or solution to your problem, it might actually have already been resolved.
While it’s easy to see Facebook’s reasoning here, it’s still frustrating for the individual who has encountered the issue cannot find a resolution. This the same reason why troubleshooting tips on regularly updated on the resource center. Facebook are more interested in solving problems impacting their overall service rather than focusing on answers to individual questions.
At ExpertHelp, we take a different approach. With our unique solution, we can offer answers to Facebook problems on an individual basis. On the resource center for Facebook, you’ll find general advice. With ExpertHelp, you’ll get a response to your individual query and a solution to the problem impacting you. This will be true whether the problem is due to an overall issue with Facebook or something related to your situation. With our expertise, you won’t be clueless and can quickly get back on track with Facebook.
It’s important to understand that Facebook can be used with a massive variety of software and hardware. The choices you make here will determine the issues that you can run into or the problems that you might face. That’s another reason there’s isn’t a phone number for Facebook. The unlimited number of answers would make instant responses for anyone who wasn’t a pro impossible. Of course with our service, you won’t have to worry about that. Our highly qualified and trained team are ready to solve any and all Facebook problems.
Technically, the answer is yes, you can contact Facebook directly, but it’s probably not what you’d expect. Facebook’s answer to direct response is two-fold. First, it’s possible to immediately report an issue that you encounter on a page or when using Facebook. The network providers a number of possible options to consider when you encounter an issue including what seems to be a directly report to the Facebook team themselves. Whether or not they will actually respond though is certainly more debatable because very few users actually report getting a reply.
Again, this is likely because Facebook think it’s more useful to fix the problem rather than respond to each individual request. There are likely going to be various people contacting Facebook and reporting issues at the same time. This makes the chance of a response low, to say the least.
The good news is that at ExpertHelp you can can get direct support that Facebook won’t provide. It’s faster too, unlike the days or even weeks it takes Facebook to respond to direct queries.
The other issue that you might notice with the direct response when you find out how to contact Facebook support directly is that you will probably get a more typical or straightforward answer. It might not even solve your issue and could be more inline with letting you know that your query has been received. While this can be reassuring it’s not particularly useful if the problem you have encountered has caused Facebook to stop working completely. At ExpertHelp, we don’t deliver stock answers and instead make sure that our responses our fresh, live and completely relevant. Unlike a direct response from Facebook, they will be catered to your individual issue.
A further issue with a direct response from Facebook is that you don’t know who is behind any answer you receive. You would hope it would be someone within the company with a keen knowledge of the network. However, a lot of the time, responses like this, if they come from anything other than automated software, are outsourced. As such, you might find any help provided is irrelevant or completely useless.
That’s not the case at ExpertHelp. We can guarantee that when you speak to one of our team, you’ll be in the hands of someone who knows all the ins and outs of Facebook, ready to aid you any way they can. So, if you’re wondering how to contact Facebook directly, it’s worth considering whether you’re looking for help from the right resource. There’s no need to wait for an answer that may not come when we can provide a solution in minutes.
Testimonials
Byron Narciso
Facebook Expert
Based on Googlem, data customers are desperate to contact Facebook support team workers. In the US alone, the term ‘Facebook customer service’ is searched over 20,000 times every month. This is a serious issue as there is virtually no way to contact Facebook support team directly. If you do end up having a conversation with them, it’s likely going to be because they wanted to contact you and not the other way around. A Facebook phone number that you find online is not going to lead you to the Facebook support team.
In fact, most experts agree that these numbers can lead to scams as well as other issues. You can’t even trust numbers that appear in page one of the Google SERPs to be legitimate. Even if you do get someone, it could still be a dead end of even something worse. One popular number claiming to be the official contact option for the company has led people to a scam involving Itunes gift cards. This is definitely not the answer you want when you might be locked out of your Facebook account for no real reason. That can happen due to an algorithm error which explains why customers are so desperate to contact the Facebook team.
Of course, with over 20,000 searches a month, Facebook have a good reason for not offering the public ways to contact them. The do provide alternatives including the resource center, the chance to report an issue and contact form. None of these, however, are likely to provide you with a solution to any problem you might have encountered.
It’s important to be aware this doesn’t mean that there isn’t a Facebook support team. There certainly is though they don’t provide support in the way you would hope for. They work behind the scenes, and like many companies, Facebook have decided to corner them off from countless queries of users.
At ExpertHelp, we know how irritating it is when it seems like there is no way to contact Facebook customer support team. As a user, you have the rights to any answers that you might need, and that’s what we aim to deliver with our professional service. Ask the question you need answered, and we will get back to you right away. Unlike Facebook, we make sure that it’s easy and fast to get in touch or use our support. When you try and contact Facebook support team members, you’ll hit dead ends. When you contact us, there is always a trained and qualified team member on the other side of the query, ready to provide for your needs. Forget waiting around for days for a response and don’t worry about a support team that can not be reached. At ExpertHelp, you’ll be able to contact a pro who is ready to answer the call.
A lot of businesses do provide a Facebook toll free contact number to their customers and users. It’s important to do this because of how many complaints and queries that are likely to come flooding in every day. Most companies don’t believe that customers should have to pay a heavy toll charge to get the answers they seek. Asking customers to pay to get issues resolved can lead to serious problems for businesses including poor reviews. Unfortunately, though, more popular businesses can afford to charge tolls on customer service numbers.
The good news is that the Facebook phone number doesn’t fit into this category. There’s no Facebook toll-free contact number and no Facebook phone number at all. At least not for regular users. If you’re surprised by this, it’s likely that you have encountered a fake number at some point. That’s because Facebook don’t seem to monitor customer service scams that regularly appear on the site or on Google. Indeed, both Google and Facebook have been notified multiple times of scams relating to a Facebook toll-free contact number and the reaction from both have been somewhat dismissive. Facebook suggest that it’s Google’s responsibility to remove these numbers while Google have taken steps to clear up the SERPs eventually. Right now for instance, searching a Facebook toll free contact number won’t provide you with a fake result, but it also won’t provide you a number that you can call. You can spend hours online searching for a phone number for Facebook and it’s unlikely your search will yield any results.
At ExpertHelp, we don’t provide a Facebook toll free contact number. What we can do however, is guarantee that any question that you answer will be handled and you will receive a response. This is a definite improvement on what Facebook offers its users. They can’t even provide the promise of a response and instead leave users stuck with no resolution in sight.
With our service we offer a personalized solution and understand that many users want to speak with someone over the phone. While you can’t ring our experts directly, we can offer to get them to call you back and discuss the answer to your question. This allows our team to dive deep into any problems that you may have and ensure that any queries are fully resolved. We won’t leave you hanging and you will not feel more confused than you were before. Instead, one of our specialists will work with you to solve any problem whether you’re struggling to connect or have been locked out of your account. When you ask for help, it can feel like companies such as Facebook aren’t listening and don’t care about your issues.
When you use our service, you’ll be in no doubt that someone on the other line wants to get you reconnected and back online with your favourite social network.
You might think that there’s no such thing as a Facebook emergency. If so, you are probably unaware that millions of people rely on Facebook for their work. Companies often choose Facebook as the main social profile for their business. If they have no way to connect or access it, they lose this promotion and their brand goes completely dark online. They can lose customers, revenue streams can falter and their company could end up in serious trouble. Or, Facebook could be the main way you connect with clients, remote employees and investors. You can start to see how an issue with Facebook could be counted as an emergency. So, you’d probably expect Facebook to provide an emergency Facebook helpline.
If you research online, you’ll find at least some blogs claiming such as a helpline exists. Interestingly, these blogs, will also make it clear they have no affiliation with Facebook at all. Just like trying to contact Facebook directly, you’ll find a hotline doesn’t actually exist. You can’t even get an automated online response. There are also no plans to offer this type of support in the future.
The main form of support you can get from Facebook directly is their Resource Center. This isn’t an effective alternative for a few reasons. First, it’s important to understand that unfortunately, the resource center is not interactive and does not provide contact numbers or details. Instead, it simply provides a list of FAQs that you can browse through. But don’t be surprised if the center doesn’t give you the information you need. It’s incredibly general and won’t be useful in more specific circumstances.
At ExpertHelp we offer a friendly alternative to a Facebook helpline, regardless of whether you use Facebook for work or personal reasons. We can solve all and any issues you may have with the service. A lot of people who need help are struggling to connect which may mean that the help center is actually inaccessible to them. In this case, even a simple answer can not be gained through the support the company provides and with a nonexistent Facebook helpline you’ll need an alternative.
We’re always here and work hard to provide rapid replies that you can rely on. Facebook won’t respond for days, we’ll respond in minutes. Better than that, we’ll match you with the right expert for your needs. It can be a nightmare when you realize you’re never going to get to speak to a human when you’re looking for a customer service support from a business. We on the other hand, won’t just connect you with a real pro. Instead, we’ll match the expert to the issue you’re facing and make sure you speak with someone perfectly positioned to solve your troubles.
Research online for Facebook support and you will certainly stumble onto the Facebook contact form. There are a few things to realize about the facebook contact form. First, it’s specifically for business clients and to help those who are marketing through Facebook. So, if you are using Facebook for personal reasons there is good reason to believe there’s no point in even considering this solution. They are keen to hear from people who are paying or profiting from their service and may not respond to a typical user. In fact, there’s a good chance that those without a Facebook business account won’t be able to access the form at all.
This leaves you with the question: How do I contact Facebook? Well, Facebook may not actually want you to contact them and this is why the contact form is literally the only way to get in touch with them. That’s also why it’s off limits to anyone who isn’t running a company. Even if you do have a business account, you’ll still be looking at a wait of two business days to get your issue sorted. Facebook are in no rush to respond to any issues you have, even if you are paying for advertising through their network.
Those who do use the Facebook contact form are often disappointed with the cookiecutter responses that are either automated or pasted from other queries. You might find that a response is simply a link to an area of their Help Center that you are have likely exhausted.
At ExpertHelp we are keen to provide the answer to Facebook’s failings with customer service. Rather than provide anything like the Facebook contact form, we offer a number of easy ways to get the answer to any and all Facebook questions. You’ll quickly find you don’t need a Facebook customer support number when you can lean on our live chat support instead. Very few businesses offer a live chat option despite it being a cost-effective and user-friendly solution to customer support issues. Facebook is no exception, and there is no live chat feature available from their site. Luckily you can access a live chat to a Facebook expert using our service.
When you ask a question about an issue you’re having with Facebook, you’ll then be able to select from a number of response possibilities including a live chat. With a live chat, you’ll immediately be put in contact with a Facebook specialist. They’ll use the live chat feature to work through your question and discover the right solution that you need. We know that countless other people beyond business owners use and rely on Facebook. That’s why our service isn’t just exclusive to businesses. Anyone can access it regardless of how you use Facebook. We provide the same, high quality, efficient solution to everyone regardless of how often you are on the social network. To us, all user queries are urgent and will be treated with the utmost level of care.
As a company with loads of experience assisting people with Facebook issues, we're confident of solving any problem you might have. Thousands upon thousands of Facebook users have come to us with their questions. We work tirelessly and quickly to ensure their questions are answered to the best of our ability.
What sets us apart from other Facebook support providers is the sheer range of issues we tackle. Our team doesn't just specify in one particular area, we can solve anything, including common problems like:
Typically, when you approach Facebook for advice, they don't offer complete solutions. Furthermore, they refuse to help with any Facebook problems that are related to your computer or the device you're using Facebook on. We're not affiliated with the social network, so we'll even help with issues caused by your devices.
All of these problems are highly common amongst Facebook users. But, our assistance doesn't end there. Feel free to ask any questions related to Facebook support and one of our Expert advisers will talk you through the ideal solution. It's a fast and effective service that requires very little effort on your behalf. Just ask your question, indicate how urgent it is, and choose the method of contact from us. We'll call, email, or live chat with you - depending on your preference.
There's no problem too big or small for us to solve. If you're a Facebook user that's struggling in some regard, get in touch with us today. We'll help make things easier for you, and ensure you get the most out of Facebook. ExpertHelp offers a cost-effective service that's so simple to use. Don't get left in the dark waiting for answers to your questions. In most cases, we can answer your query within 15 minutes. This gives you more time to connect with people on Facebook and ensures you spend less time waiting around for support.
Make the smart choice, get live help for Facebook now, and enjoy unlimited free follow-up questions once your issue is solved.